Hi, all the new posts I’ve created or any change I’ve done in my site after today at 12:03 are only displayed if I’m logged in WP backend, but if I log out all these new posts and changes made disappears. It looks like if I’m not logged in, my site would be cached and the new changes are not displayed. I clean the cache of my browser, but the issue persists. My WP version is 5.6.2 and my Newspaper theme version is 10.3.9.1
this is my site: mondraberri.eus
Hello!
We recommend using WP Super Cache plugin with the settings from our guide, so this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please give it a try and if the problem persist, then you can contact us via email at contact@tagdiv.com and we will take a look and find the best solution for you.
Also, start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones.
Thank you!
Thank you very much for your answer. I’ve done all you say, but the issue persists: when I modify or publish content, I only can see the new content if I’m logged in. Several ours (3-4 ours) after the publication is made, the contents are finally displayed without been logged. This issue starts yesterday since 13:00 pm more or less. As you have recommended me, I’ve installed WP Super Cache plugin, but until now I haven’t any cache plugin installed in my site.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Thank you very much. I sent just the info you asked
I write to that contact email and sent all the credentials, but the issue persists, I need a solutions as soon as possible. I can’t update the news in my site.
Hi again, I finally solved the issue. It was a cache problem with my server, hosted in Site Ground. Site Ground has added a new caching service to our server and this service causes the problem.
Thank you very much for your help