The homepage comes out blank

Posted in: Newspaper
Post count: 6

Hi,

I’m not sure if this is related to the update or not, but my homepage comeout blank on chrome and Mozilla. And in the explorer it gives me the following error:
“array(7) { [“el_class”]=> string(35) “td-travel-header td-stretch-content” [“el_id”]=> string(0) “” [“class”]=> string(27) “td_uid_7_5981e4ac9b3fc_rand” [“css”]=> string(236) “.vc_custom_1490019638737{background-image: url(http://foundtheworld.com/wp-content/uploads/2017/07/banner.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” [“tdc_css”]=> string(64) “eyJhbGwiOnsiYmFja2dyb3VuZC1wb3NpdGlvbiI6ImNlbnRlciBjZW50ZXIifX0=” [“tdc_css_class”]=> string(27) “td_uid_7_5981e4ac9b3fc_rand” [“full_width”]=> string(19) “stretch_row_content” }

wp booster error:
TD Composer Internal error: The system tried to use an att that does not exists! class_name: vc_row Att name: “tdc_css_class_style” The list with available atts is in tdc_composer_block::render”

The mobile theme and the subpages work. But its just the homepage in the desktop version.

Please help.

Thank you

Post count: 20685

Hi,

First please deactivate all plugins except the ones provided with the theme, an clear any caching installed. If you are using a child theme, switch to the main theme. Check any custom code you might have entered in the theme panel, or added to the theme files.
Then check the homepage and see if it displays properly. Try editing the homepage with the tagDiv composer and check if everything works properly.
You could try and deactivate the tagDiv composer as well, and delete it. Then upload it again and check the results.
The surest way to update the theme is by FTP, as a last resort you could reinstall the theme. Maybe something went wrong during the update process
https://forum.tagdiv.com/install-via-ftp/
Please let us know how it goes.

Thanks

Post count: 20

Did you find a solution to this problem?
I am experiencing the exact same issue…

Post count: 20

Hi,

I have tried deactivating all my plugins except the ones provided by tagDiv but unfortunately, nothing happened.

I then tried accessing my site using Firefox / Safari and TD Composer worked fine.
I am still hoping to access my site using Google Chrome, and so I shall continue to search for a fix…

Post count: 6

I had to deactivate tagdiv composer, delete it and then reinstalled it. And it worked.

Hope it works for you as well.

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