The is inserting theme icons in media

Posted in: Newspaper
Post count: 19
gguerra@soochy.com
#378931
Dec 16, 2020 at 1:32 pm

Hi,

I’ve noticed that theme icons such as the mailbox, envelope and the open envelope are duplicating inside of the multimedia in wordpress…

check image here: https://1drv.ms/u/s!As53K1nB5aXyvRz3CSdB82ISEnbC?e=1rbfYr

Is there a fix?

Thx

Post count: 35449
Calin
#379127
Dec 17, 2020 at 12:27 pm

Hi gguerra@soochy.com, normal the images should not display like that in media, make sure that you do not have some plugins that are interfering with the WordPress and theme.
Now normal our theme crate thumbs when you upload images in media, https://forum.tagdiv.com/theme-thumbs/ but those will not be display in media library and you’ll only be able to select the size of image when you set the image.
Thank you!

Post count: 19
gguerra@soochy.com
#379878
Dec 21, 2020 at 7:19 pm

Well… sorry for the delay… i havent inserted those images and they are part of your theme, so something is causing that… can you take a look?

Post count: 18283
Vlad S
#380149
Dec 23, 2020 at 9:32 am

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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