The main menu is not displayed.

Posted in: Newspaper
Post count: 6

The main menu is not displayed and at the bottom of the page my gallery images are displayed

The website is: http://periodico.noticias2017.com/

Can you help me?

Thank you.

Post count: 20688

Hi,

It seems all your website in not functioning properly. Please try to disable all your plugins except Visual composer, clear any caching installed and switch to the main theme if you have a child theme active. Also check any custom code you might have entered in theme panel, or added to the theme files. If the issue is still present, I suggest you try a fresh theme install – https://forum.tagdiv.com/install-via-ftp/ using only the plugins bundled with the theme and no child theme, to see if it displays as intended.

Thanks

Post count: 6

Good afternoon
I have done all the operations that have indicated me and the proplema remains the same.
How can it be solved?

regards

Post count: 20688

Hi,

I have inspected your website again, and at the moment it seems it is working properly – https://www.screencast.com/t/XVdgrwLod6C and I see no more problems on your pages.

Thanks

Post count: 6

Hello
I have solved it by installing one of the demos that come included in the package.
I lost all the configuration of the site although luckily I kept all the posts, pages.
I worry that this will happen again when the web is actually put into production.
What happened to the error?
 
Greetings.

Post count: 20688

Hi,

I can not give you the exact cause for what happened, it could of been a plugin or plugins, custom code in theme panel, modifications to the theme files. It would be best to make periodical backups to your website, in case something unexpected happens, you will have a backup. The theme is tested and fully functional, but some plugins or modifications can cause problems, this is the case for every theme.

Thanks

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