Hello. We recently updated to the new version of Newspaper. Once we did, we started getting an error on one of our cloud templates stating the model did not match the content. We can now no longer access the template. Nothing seems to fix this issue. Looking for some help to fix this so we can access our template again.
Link to the screenshot online: https://www.mediafire.com/view/sktrz5y6ugmfr5b/Screen_Shot_2021-05-23_at_3.44.53_PM.png/file
Hello,
In most cases when you get a similar message “ Error at zones: 1(models): 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, You can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.
Thank you!
