The right click doesn't open the drop-down menu and the theme isn't activated

Posted in: Newspaper
Post count: 20

Hello! The right click doesn’t open the drop-down menu on TagDiv (to copy and paste elements, etc.).
Theme: Newspaper X 10.3.5
Wordpress version: 5.7
Furthermore, it’s impossible for me to complete the update process of the theme because the theme isn’t activated, but clicking on “Activate theme” the page give me this error code: “Non hai il permesso di accedere a questa pagina”.
Please, can you help me?
Thank you very much,
Carlo

Post count: 20

System: MacOS High Sierra 10.13.6
Browser: Google Chrome 89.0.4389.114 | Safari 13.1.2
Thanks again,
Carlo

Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Post count: 20

Thanks Bettina, you are very precious! Problem solved! <3
A last question: the theme isn’t activated again (clicking on “Activate theme” the page give me this error code: “Non hai il permesso di accedere a questa pagina”)… Why?
How can resolve this problem?
Thank you very much!
Carlo

Post count: 21065

Hello Carlo!

This error happens due to a lot of possible reasons. Check the useful guide from here to find out: https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation guide: https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

Hope that helps you!

Thank you!

Post count: 20

Hello Bettina,
I reinstalled the theme, downloading today the latest version (10.3.9.1_10.4).
This version is compatible with WordPress 5.7.1?
Let me know, thank you!
Carlo

Post count: 27744

Hello, Carlo,

Yes, the last version of Newspaper v10.4 is compatible with WordPress 5.7.1.

Thank you!

Post count: 20

Thanks Anamaria,

but the latest version of Newspaper that i can download (https://themeforest.net/item/newspaper/5489609) is 10.3.9.1_10.4, not 10.4!

Please let me know, thank you!

Carlo

Post count: 27744

Hello,

On the ThemeForest, you can download only the last version of the theme 10.4, if you referring to the path 10.3.9.1_10.4 is included in the package, so if want to make the update manually, you need to upload the “Newspaper.zip” file to your “/Wp-Content/Themes” folder.

Thank you!

Post count: 20

Thank you Anna Maria!
A last question: i don’t would see other post when i scroll an article but i don’t find (in the theme panel of the new version > Post settings) the button “More articles box”…
How i can to do?
Thank you very much!
Carlo

Post count: 27744

Hello,

If you referring to this element => https://www.screencast.com/t/X4HRCVTjNEs, you need to have the tagDiv Standard Pack plugin activate, and in Theme Panel -> Post Settings -> More Article Box => https://www.screencast.com/t/BqUl5YXEDV0D

Thank you!

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