the TagDiv Standard Pack crashes my site

Posted in: Newspaper
Post count: 17

Hello, the tagDiv Standard Pack plugin keeps crashing my site and give me a”critical error” warning. However, if I deactivate the plugin then the theme doesn’t work properly. Is there a fix for this?

Post count: 21065

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.