Please Help me.
I just bought the theme, but I always got problem with theme activation.
I have entered the ENVATO PURCHASE CODE and also entered MY EMAIL ACCOUNT that I have registered in this forum.
Please check this screenshoot here : https://prnt.sc/LWZfofUsNfk9
I tried many times but never succeed. and the status still UNREGISTERED
Please, give me a solution
Anyway I saw in the documentation, the first stpe activation don’t need email account. But why in my site required email account, why?
Thx
Hello,
Please click on this https://i.imgur.com/vuif0eN.png and add the license like in this guide to activate https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and check the console if the theme is not activated. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please ensure you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Thank you!
Dear Anamaria, i have followed all your instruction but it doesnt works.
I also have check the inspect and console, here is the screenshoot
https://prnt.sc/5RzJ1qic_EBl
There is an error massage, but i dont know how to fix it.
FYI, i also have installed SSL plugin to fix mixed content error. But the problem still exist.
What should i do?
Hi,
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.
Thank you!
oke, i will email now to contact@tagdiv.com
thanks
Hi,
Please let me know the subject of the email.
Thank you!
