The code is breaking and editor not allowing us to edit all areas. Also when we navigate to the plugins page we get a lot of odd code. please help
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
The editor once worked, there are no conflicting plugins and we have the requirements met, the homepage content now says that the content was not created in tagdiv, would this be from the wordpress update and then homepage opening through the classic editor that it change some code? Can we give you access to the site to see the issue?
Hello !
Please try to remove and reinstall the tagDiv Composer and let me know the result. If this does not work either please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
