Theme broke after upgrading from 9 to 12

Posted in: Newspaper
Post count: 6

Hi there,

I tried to upgrade the Newspaper theme from version 9.7.2 to 12 but after upgrading the theme plugins, the theme completely broke. It didn’t work as expected. All the pages made with TD composer stopped working.

Could you please help me with a safe process using which I can upgrade the theme? Is there any documentation that tells how to upgrade from 9 to 12.

Thanks,
Vikram

Post count: 27744

Hi,

If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

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