The theme continues to lose all the settings (images in blocks, logos, ads, etc.) practically EVERY HOUR! I’ve done the same job 3 or 4 times already. Now at least I only import the backup copy of the settings (even if I haven’t finished fixing them yet) but the users keep seeing these bugs all the time. What happens?
Hello !
This is most likely a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you !
Thanks for the reply.I have disabled the main and most burdensome plugins (W3 Total Cache, Userpro …) but the problem seems to be getting worse: now it seems to immediately lose all the configurations or even the import of settings doesn’t work.
Hi,
Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Thank you
Hi Calin, thanks for the answer. Two days ago I already had the problem with an old version of the theme, so I installed the latest version (v9.7.2). Until a few days ago everything worked perfectly …
I will try to see better server and hosting requirements.
I hope everything goes well: I have been losing credibility and advertising revenue for two days. -.-
I will keep you informed.
Hi,
Hope this helps and let us know how it goes!
Thank you!
