Hi Support,
Kindly visit https://abitfar.com/
Problems with theme are:
1. On many browsers, latest news does not get loaded. It always load news of last 24 hours. By this, my website visitors are not getting latest content on website.
2. Website runs slow many times. Then I update theme and it becomes smooth. It happens regularly and this is not the way to carry on with this theme.
3. On mobile, many of the front page elements get invisible. So, my visitors are not able to browse all latest and required home page content of various categories.
Please do this cross check on different browsers. On some browsers it is fine but same time not proper on other browsers.
Hi,
1. I see the website like this at the moment – http://prntscr.com/lk6gqd on both Chrome and Firefox browsers.
Usually caching is to blame if the latest articles are not displayed. A caching plugin, server provided cache etc. Website visitor will be served a cached version of the website.
If the new articles are visible after 24 hours as you say, that must be the cache expiration date before automatically clearing it self. You could check what caching is active in the website, maybe set a lower expiration time.
2. Maybe it runs slow when there are many visitors at the same time. These would be the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Check with your hosting provider to increase the allocated resources if needed.
3. When the optional mobile theme plugin is not active, the same content from desktop is displayed on mobile. What exactly disappears when viewing the website on mobile?
If caching is to blame then the problem would be visible on all browsers. Unless maybe it is also related to the browser cache. Try to force refresh the page in the browsers (Ctrl+Shift+R).
Thanks
Many times, visitor count get reset to 1.
Just checked on chrome: https://abitfar.com/modi-to-inaugurate-kmp-exprssway-on-tomorrow/
Hi,
The view counts are saved in the database of the website for each post, if they reset maybe there are problems with the database
– https://www.screencast.com/t/B0wp5wotJUm
You could ask your hosting provider to check if this is the case.
If needed the views can be set by you for each post in the post edit screen, custom fields
– https://www.screencast.com/t/smV7Buzxb
Thanks
