I am creating a test instance of the site in its subdomain which will replace the actual site, but the theme is not activating. The ACTIVATE image is loading indefinitely.
Hello!
Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because of a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
