Hi All
Using this theme for years and this is my first ever question :
The Theme does not save changed (colours – adword code text etc) strange out.
Reinstalled / disabled plugins / cache un-cached every thing
When you hit save the big correct mark appears, then refresh the screen it reverts.
Tried in Diff browser / in all modes (in incognito etc etc) not joy.
Got host to check permissions – still no joy
any help would be greatly appreciated
Everything updated / theme plugins etc etc newest php version
barry
thanks
Update
It looks like its not saving in mobile section, (Mobile Section which is the added plugin for Newspaper : tagDiv Mobile Theme
Hi,
In most cases the issue is caused by one of the cases below.
Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/
If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thanks
