Theme panel (12.6.8) not saving

Posted in: Newspaper
Post count: 4
andre1981
#523577
Jan 8, 2025 at 4:38 pm

Hello, I’m configuring the theme (12.6.8), but when saving any information in the theme panel, it keeps saving forever.

I have already disabled the cache plugins, increased memory to 512, PHP Version 8.3.10 and nothing happens.

Can you help me?

  • This topic was modified 1 year by andre1981.
Post count: 27744
Anamaria
#523601
Jan 9, 2025 at 8:36 am

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

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