Hi, I found two issues after I upgraded the latest version of Newspaper
On the theme panel
1. I couldn’t save any latest changes.When I click the “save setting” button, the page load forever.
2. I found that my custom CSS, JS setting was gone.
Hi azli, Please make sure that you have tagDiv Composer, tagDiv Cloud Library and tagDiv Standard pack enable (you can find them in Newspaper > plugins).
Also I saw that you have the latest WordPress version, v5.8, for the moment we do not have a theme version full compatible with it, we’ll make a theme update for this.
If the css was set in theme panel, then you can recover it from theme panel backups -> https://forum.tagdiv.com/import-export-theme-settings/
Also please make a test using only theme plugins and see if the problem is persisting when you save the theme panel settings. If yes, please use the console to see if you get some errors, if yes, please provide a screenshot to them, this will help a lot.
Thank you!
Hello,
I saw in the screenshot you have an admin-ajax error when you try to save the settings from the theme panel, usually, this issue is related to a firewall or security module which blocks the admin-ajax.php request.
If you use a plugin like Wordfence please set it in learning mode.
Also, I saw you use CDN, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, if you don’t have a security plugin, please ask your host about this.
Thank you!
