Theme Panel Non-Functional

Posted in: Newspaper
Post count: 12

I’m upgrading our site from version 9.8 to 10.4. However I can’t complete the job due to the same several errors cropping up. Our site passes all the requirements on the list, and I’ve turned off all non TD plugins when I do the procedure.

It swaps over to the new theme fine, adds your plugins fine, and it all seems to be working until I try the theme panel page. That page loads, but if I click on any item on the page it does nothing aside from adding a hashtag to the end of the URL on the first click – it’s essentially non-functional and I can’t access any pages within it.

Before Tagdiv Composer is installed I’m getting multiple ‘TypeError: Undefined in not a function’ errors referring to o.widget, P.widget, r.widget, etc. in various min.js files like mouse, slider, iris, etc.

After it’s installed I’m getting this error from the /wp-admin/load-scripts.php file:

“jQuery.Deferred exception: jQuery( “#td-social-place-holder” ).sortable is not a function. (In ‘jQuery( “#td-social-place-holder” ).sortable{{ axis: ‘y’ }}’,’jQuery ( “#td-social-place-holder” ).sortable’ is undefined) (2)” and then it lists load-scripts.php and admin.php with green ‘f’ symbols next to them.

It feels like mismatched code. That ‘load-scripts.php’ error in particular stands out because it refers to the problem happening at 2:31585 in the file, but the file is only 1,700 or so characters long. Any suggestions?

Post count: 21065

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.