Hello,
I am experiencing a problem with the theme panel. I have read all the posts on that subject carefully, but unfortunately, my issue doesn’t fit any solution. The theme and demo content is a fresh install (not upgrade) to the Worpdress. Can I provide you with the credentials to WordPress so you can take a look?
Hello,
Please check this topic https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/
Thank you!
Unfortunately, none of this helps. As I said, I went through all the topics on this subject…I don’t have Wordfence, I have tried to deactivate all the plugins (I have only plugins that come with the Theme), but nothing helps. The website has all the necessary resources.
Hi,
Strange! Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
we have sent the email 9 days ago, but we didn’t receive any feedback.
Please can you check it?
Hello,
I’m sorry, but I can’t find your email with the email added to your profile. Please resend the email to contact@tagdiv.com and let me know after the subject of the email to find you.
Thank you!
I have just forwarded my last mail using another email address. Please tell me if you have received it. Thank you!
Hello,
Yes, we received it.
Also, the problem is caused by WordFence, please ask your host about this, it is possible to have it on the server.
Thank you!
