Posted in: Newspaper
Post count: 31
Jul 2, 2024 at 1:40 am
I have disabled all the plugins on my site, with the exception of the tagdiv ones needed. I have cleared the cache and I’m still unable to update the theme panel, in particular the ads. How do you fix this?
Post count: 27744
Jul 2, 2024 at 9:02 am
Hi,
Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why
Thank you!
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