Theme Panel Save Sattings Problem

Posted in: Newspaper
Post count: 1
chitchatpost
#249640
Aug 21, 2018 at 6:56 pm

Hi. In the “Theme panel”, I click on save and there is the loading icon that appears indefinitely. So, it’s impossible to save. I have verify the console for errors while saving the settings on the Theme Panel, and this is what I have found:

————————————————————–
content.js:1 Uncaught TypeError: Cannot read property ‘Package’ of undefined
at Object.<anonymous> (content.js:1)
at Object.<anonymous> (content.js:1)
at A (content.js:1)
at Object.<anonymous> (content.js:1)
at Object.<anonymous> (content.js:1)
at A (content.js:1)
at Object.<anonymous> (content.js:1)
at Object.<anonymous> (content.js:1)
at Object.<anonymous> (content.js:1)
at A (content.js:1)
/es/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=9.0.1:1 Failed to load resource: the server responded with a status of 403 ()
———————————-

Could you guide me to solve the problem?. Thanks.

Post count: 23312
Catalin
#249753
Aug 22, 2018 at 12:04 pm

Hello chitchatpost,

Please contact your hosting provider, tell this problem because it seems that admin_ajax is blocked and that’s why you cannot save anything. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

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