I’m just trying to change some easy template settings, like change a sidebar, but when I click the button “Save settings” the template gets stuck in a infinite loading… Why this his happening and how i can fix it?
Hi,
This behavior happens due when the system status parameters are not correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Probably, your PHP memory has exhausted and that’s why you cannot save or make anything. Try my advice, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem persists, please let us know.
Thanks for your understanding!
Hello,
I have the same problem. In the theme panel, clicking the ‘Save Settings’ button results in infinite loading.
Tried removing other plugins, clearing cache, increasing memory limit to 64MB (through wp-config.php). Still, the problem persists.
Not sure how I could purge the CDN files (I could use Cloudflare but I don’t want to mess with the nameservers because the effect of the change could take up to 72 hours and I will lose my deadline).
Awaiting your reply as soon as possible.
Thank you.
Hi,
Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
