Theme Panel Won't Save

Posted in: Newspaper
Post count: 3
LDCavalieri
#348948
May 27, 2020 at 8:28 am

Hello,

I’m trying to make changes via Theme Panel and nothing will save. It just keeps spinning.

Never experienced this before upgrade.

Please need assistance. Thank you.

Post count: 18283
Vlad S
#349085
May 27, 2020 at 3:59 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 3
LDCavalieri
#350306
Jun 4, 2020 at 6:29 am

I followed the instructions and deactivated all plugins and that didn’t work.

Can you guys just check the theme on my site please?

Post count: 18283
Vlad S
#350458
Jun 4, 2020 at 3:52 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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