I have cleared cache, disabled plugins, but the edited settings to custom ads are not saving to the database. I tried for an hour to get a new image to set. Then deleted everything inside the Edit Box and saved and it still comes back with the original content. I cannot edit it. I cannot delete it. It stays persistent no matter what.
Hello MOKANA,
Do you have installed the latest version of the theme? Do you have the system status parameters identical with our recommendations? Check here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this helps and let us know how it goes!
Thanks for the message!
I am running version 8.8.2.
PHP version is 7.0.31
SQL is 5.6.
memory limit is set to 96.
I shut entire system down and still none of the settings on the Theme Panel will update.
I had not attempted to make any theme settings after I moved to 8.8.2.
I had made theme setting changes prior and they updated.
This is the first time since the 8.8.2 update I have tried to make any theme settings.
Specifically dealing with Custom Ads.
I did make changes to Widgets and they took. But I had to update a few times. These was a few weeks ago. The updates to the changes eventually took so I blew it off. Now after some 10 tries, Custom ads are not updating. I am changing a the image file path and it will not update.
Hello Mokana,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide the FTP and CPanel access so we can take a closer look at it.
Thanks for the message!
