I just bought and installed the theme. The theme tells me “Your theme is not registered” and “The update process can’t be completed because your Newspaper Theme license key is not yet activated”.
When I try to do so and push the button “activate now” I get an error message from WordPress telling me “Unfortunately you are not authorized to access this page” and a blank page. The URL tells me there is either a problem with WordPress or with tagdiv: /wp-admin/admin.php?page=td_cake_panel&_wpnonce=c08e0276e9
Please advise.
Thanks a lot.
Hello !
In some cases appear this problem, the users can not use the registration only manually.
You can find the how to for the manual activation here: https://www.screencast.com/t/EL4k48Lq ; https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If yous still can not update the theme using the theme update option, you can use the option B from our guide -> https://tagdiv.com/update-newspaper-theme/
Remember to make a full backup to your website first or try to update to a test environment first.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you !
