Theme updating issue

Posted in: Newspaper
Post count: 497
great1212
#500482
Feb 13, 2024 at 11:12 pm

Hi,

whenever we try to update the new theme from dashboard, then it goes to 404 page not found in iframe.

Post count: 27744
Anamaria
#500527
Feb 14, 2024 at 10:18 am

Hello,

I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager; also if possible, disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.For this version, there is no automatic option for updating.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Post count: 497
great1212
#500603
Feb 15, 2024 at 12:06 am

ok.

Thanks for your Guidance.

Regards,

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