Theme was hacked.

Posted in: Newspaper
Post count: 3

I have an outdated them that has been hacked I think, but only iOS on iPhone. The site is http://www.brownsburgsentinel.com When I try and upgrade the theme it messes with my site customizations and I can not figure out how to get them back to what I had so I havn’t upgraded. My question really is, is there a way to upgrade the site without breaking my current site.

Post count: 27744

Hello,

I recommend updating the theme to the latest version, 12.6.4 to be updated and to don’t have malware.
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

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