Theme with error and no option for save – HELP ME

Posted in: Newsmag
Post count: 8

hello just bought the theme, and I’m in trouble, simply can not configure thema because the OPTIONS does not appear, and the save button also not appears..

error http://prntscr.com/7j5cyz
white page: http://prntscr.com/7j5d2y
all pages with no option to save: http://prntscr.com/7j5d8g

proof of purchase: http://prntscr.com/7j5dnt

Please help me

Post count: 8

nobody will help?

Post count: 9544

1) try disabling all plugins except visual composer
2) don’t use child theme; activate main theme
3) turn off/clear caching if using before doing anything; if using caching turn off all minification settings
4) turn off mod_pagespeed if using to clear caching
5) if using CDN server; you need to “retire/refresh” cache
6) if installing via FTP, make sure your FTP software set to automatically upload files properly (e.g., as text or binary depending on type of file)
7) make sure you have enough memory allocated; you may need to edit your wp-config.php file in your root WP folder to increase default memory from 40MB to at least 96MB (128MB recommended)
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

TRY #7 FIRST 🙂

Post count: 780

Hi IMLUANN,
I’m very sorry for the problem, we have a known issue on some specific hosts, the solution is here: https://forum.tagdiv.com/topic/save-settings-disappeared/

We are releasing an update soon with the fix (1 day).

Radu O.

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