http://prntscr.com/fmztzb
Here is a screenshot of the problem.
Just bought Newspaper 8
Hi,
Maybe something went wrong during the theme installation. I suggest you reinstall the theme using this method
– https://forum.tagdiv.com/install-via-ftp/
Also a plugin could be causing this problem. You could uninstall all you plugins except the ones that are provided in the theme package, and clear any caching installed.
Thanks
Well, I’ve re-installed theme 2 times, first time from WP, and the second – with FTP.
Nothing changed.
I’ve had Newspaper 7 untill 8, and it worked fine with the same plugin set.
Hi,
That does not mean that a plugin is not the cause in this case. If you reinstalled the theme, it is necessary to rule out plugins. The Newspaper 8 theme panel is not being displayed properly. This is how it should display
– https://www.screencast.com/t/lVEOv7l7a2R
Try the suggestion with the plugins and see if this has any effect. Please let us know the result.
Thanks
I’ve just disabled every plugin.
Then purged all cach.
Purged cach of Chrome.
Nothing changed
Enable every plugin.
Nothing changed
Maybe you can tell where’re the files of icons and stuff.
I will re-install in manually
Hi,
The images are located in this folder
– https://www.screencast.com/t/GtLZ3pc7a2I
That is where the theme panel images are located. You can check in the theme package you are installing and see if it this folder is present.
Thanks
Nothing changed. Maybe I’ll give you my FTP?
Once again in Newspaper 7 everything was fine.
Hi,
Please send us an email at contact@tagdiv.com and provide admin login information. FTP access may also be required so please provide this as well. We will take a look and try to identify the problem.
Also paste a link to this topic in your email, so we can identify you.
Thanks
Hello again,
I’ve fixed it. Just changed CDN, and It became normal
Hi,
Glad you could solve the problem, and thank you for posting the solution. Maybe other users with the same problem will try this as well.
Thanks
