I last updated the theme yesterday.
However, when activating the tagDiv Mobile Theme plugin, wordpress displays the following highlighted message:
“This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!”
How can I solve this, since the plugin came in the same file as the update?
Theme version is 10.3
Mobile Theme plugin version is 1.3 | built on 05.02.2020 7:28
Hello !
Please make sure you have updated the Theme and Plugins as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
Yes, I already did the update.
It was the first thing I said when starting this topic. And it also includes the number of versions of the plugin and the theme, exactly so they don’t ask if I did the update.
In fact, I did it manually. I uploaded the files to the server and unzipped them correctly.
What I want to know is why, even though I’m using the latest update, it still looks like this error.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
