Hello,
whenever I make a new post and it goes to the front page (using “Big Grid 3”), it leaves grey boxes at the bottom in the thumbnails, as shown here: https://prnt.sc/h1sxv9
At first I thought it was the dimensions, but even a xxxx times xxxx picture does not make a difference. I noticed there are some thumbnails options in the Theme Panel, but I don’t know what to change to fix it.
Hi,
i have a same problem and also i tried to “Regenerate All Thumbnails”(https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/) but problem still continue.
How could i solve this?
i did it the same thing but still not working :/
These are the screenshots;
Yes, u can check the 2th picture
https://www.screencast.com/t/d5zwWaoaEvKX
Hello,
Pleas remove any image optimization tools you might be using as they can interfere with the process. Also you can try to use the “force regenerate” plugin.
Another important aspect is your featured images MUST be larger than the thumbnail container in both width and height. The theme crops images but it does not enlarge them.
Thank you!
Hi,
The blocks and grids cannot be changed, either to reduce or enlarge their size. There is no options for this and it should not be attempted. These elements are predefined in the theme.
You must choose the block or grid type that you wish, and make sure you use bigger images as featured images, so proper thumbnails will be created by the theme. Here you can see more information about the module thumbnail sizes, and more general information
– https://forum.tagdiv.com/theme-thumbs/
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Blocks usually require smaller thumbnails, but grids need larger images.
Thanks