top bar

Posted in: Newspaper
Post count: 8

when i disable top bar, after that cannot enable. Save in theme panel but not saving

Post count: 23312

Hello nooseitcom,

Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/
Also, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 8

hi again, i cannot find sybmit a ticket?

can we create extra custom ad spot ?

Post count: 20688

Hi,

What ticket are you referring to exactly?

For the moment there are 5 custom ad spots available, we will try to add more. You could follow this topic if this is required now for you
https://forum.tagdiv.com/topic/costum-ad/

Thanks

Post count: 8

i have another small question, so when i add [gallery ids="42903,42898,42899,42902"] on the post the image cannot display as a gallery or slider gallery..can we help me with this?

Post count: 22421

Hi,

You have to place the shortcode in text mode, not in visual mode.
the tagdiv gallery has a different shortcode:

[gallery td_select_gallery_slide="slide" ids="42903,42898,42899,42902"]

Add it like so: https://www.screencast.com/t/kIByGiR0uJ

Thank you!

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