Transient gray box before uploading images on homepage

Posted in: Newspaper
Post count: 49

Hi there,
I have noticed that transient grey color is shown before the homepage images are uploaded. The uploading time is pretty good, but you definitively watch a grey box before the uploading is complete. That doesn’t happen on posts pages with the same uploading time. Any suggestions on how to fix it? Thanks

Post count: 27744

Hello,

I don’t know exactly what effect you mean, but if you using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader and see if the problem persists.

Thank you!

Post count: 49

Anamaria, thanks for your reply. No, definitely is not a Rocket Loader issue.
I made a short video about the glitch. Hope can be explanatory.
Maybe is something about the homepage gray stripe just under the header ( screenshot) that I’m not able to delete. The template I’m using is Default Pro.
https://imgur.com/3PX6Q0h
https://imgur.com/eWO4EKt
Thank you

  • This reply was modified 5 years by carlodap.
Post count: 18283

Hello!

That is how the theme will refresh. That is up to how well your images are optimized and how fast your internet is. Not all the users will have the same experience.

Thank you!

Post count: 49

Vlad, thanks for your reply.
Sorry to know you haven’t any hint to sort it out.
I tested the site with a pretty fast cable connection and the images are optimized with LiteSpeed cache, but the issue persists even when deactivated LiteSpeed, I use WP Super Cache and Autoptimize plugins, following your speed optimization tips.

Post count: 18283

Hello !

Please make sure that your plugins are properly set. By taking a look on GTMetrixs waterfall you can see that litespeed is giving your some trouble: https://gtmetrix.com/reports/www.empillsblog.com/xHC90Qvj/ Also the images would be better to have them optimized using photoshop or some app that resizes your image.

Thank you!

Post count: 49

Vlad, as I said the issue is present even when Super Cache and the optimization you advise are on, and also when the site performance has improved. https://imgur.com/ByhH9ta

The transient grey appears only on the homepage anyway
https://imgur.com/3PX6Q0h

Can you possibly help me out to remove the gray stripe just under the header. I thought It was a border issue, but I am unable to erase it
https://imgur.com/eWO4EKt

Thanks for your patience

Post count: 18283

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

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