When i try to edit my homepage using the TagDiv Composer option the page freezes and i have to close out of the browser window to continue.
I then receive an error message email that reads:
An error of type E_ERROR was caused in line 491 of the file /home1/footbbt6/public_html/wp-content/plugins/td-composer/includes/templates/frontend.tpl.php. Error message: Allowed memory size of 268435456 bytes exhausted (tried to allocate 28385280 bytes)
How do i resolve this ?
Hi,
Usually allowed memory size is when the wp memory limit is to low, make sure that you have set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also because you have some many tags is possible to need at list double of wp memory limit.
If there is sill a problem and you are using WordPress v5.5 or v5.5.1, you must use the last version of Newspaper theme too (v10.3.6.1), only this will work on last version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Hope this will help you!
Let me know the results!
Hello
I have exactly this problem and I can’t seem to solve it. However, I followed your recommendations but it does not work.
Here is the detail of the error that I received by email directly from WordPress:
Error details
======================
An error of type E_ERROR was caused in line 2264 of the /srv/data/web/vhosts/*****/htdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php file . Error message: Allowed memory size of 134217728 bytes exhausted (tried to allocate 40960 bytes)
I followed the recommendations in the post above, but received this email a second time. I went into recovery mode and systematically TD Composer is disabled. I do not know what to do.
My site is still under construction and I just imported a theme without making any big changes.
Hi chellofr, in most case this problem can be solved double the wp memory limit, make sure that you have set all the theme requirements as in our guide and set the WP_MEMORY_LIMIT 512M if the problem is still persists with 253M.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
