Hi my td composer plugin is infected a few days ago i star to notice that my malwarebites display a warnign about a troyan in my page https://revoluciontrespuntocero.news/
I check other conversations and found that is the td composer plugin, I unistalled and installed agian but still shows the same warning, what can I do ?
I also check the code but couldn’t found the abnormal code, also I can’t upgrade my theme because it displays a error (Could not move the old version to upgrade-temp-backup directory)
Hope you can help me
Hello,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely and clear the files: https://tagdiv.com/premium-customization-services/
Thank you!
