Troubles with mobile menu

Posted in: Newspaper
Post count: 33
Tibbar
#259610
Oct 29, 2018 at 1:39 am

Hello,

When i click on the hamburger menu on mobile, nothing happens
Here’s a video of the problem : https://imgur.com/wljEHd0

This problem happens often, and not only on my phone, it’s the same for other’s people phones

How can i fix this issue ?
Thanks

Post count: 23312
Catalin
#259718
Oct 29, 2018 at 1:34 pm

Hello Tibbar,

I have tested your website on mobile devices and the hamburger menu seems to works as expected, without any problem, sorry! Try to clear all the caches, purge CDN files and check the results.

Thanks for the message!

Post count: 33
Tibbar
#259751
Oct 29, 2018 at 3:11 pm

Yes i know, some days it will work perfectly and sometimes it will bug for a few minutes

I clean very often caches and it doesn’t change anything, how can i purge CDN files ? Don’t know what it is

Post count: 23312
Catalin
#259848
Oct 30, 2018 at 9:39 am

Hello Tibbar,

If you are using a Cloudflare, ensure that it is set up according to our useful guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ -> https://www.screencast.com/t/hi5RJIeXq87

Thanks.

Post count: 33
Tibbar
#260339
Nov 1, 2018 at 11:53 pm

i’m not using cloudflare, so what can be the problem ?

Post count: 23312
Catalin
#260409
Nov 2, 2018 at 2:46 pm

Hello Tibbar,

Sorry, but please notice that I have checked your website on my mobile device and the hamburger menu seems to works as expected. Try to clear all the caches and check again the results.

Thanks for the message!

Post count: 33
Tibbar
#260418
Nov 2, 2018 at 3:10 pm

Yes but it will work most of the time and suddenly won’t work, so checking 2 minutes isn’t enough

Plus i showed you a video of the problem, and this problem occured again 1 hour ago

Post count: 23312
Catalin
#260615
Nov 5, 2018 at 9:35 am

Hello Tibbar,

Please remove all of the untested plugins, clear all the caches and check the results. -> https://www.screencast.com/t/EZbazQxZ8Rt

Thanks for your understanding!

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