Twitter share issue

Posted in: Newspaper
Post count: 4
hush
#424996
Dec 2, 2021 at 6:54 am

Hello,

When we share news item to Twitter it’s view as a https://ibb.co/RcfKLpX
But I need to show image like this https://ibb.co/GWYDWfj
Please advise to fix this error.

Many Thanks
H

Post count: 21065
Bettina
#425068
Dec 2, 2021 at 1:00 pm

Hello @hush!

Please make sure that you’ve set up a featured image for the posts: https://forum.tagdiv.com/featured-posts-2/. For example, Facebook requires an image larger than 200 x 200 pixels. Check this setting also: https://i.imgur.com/ohTcsFn.png clear all cache and try again.

Hope that helps you!

Thank you!

Post count: 4
hush
#426363
Dec 16, 2021 at 5:57 am

Hello @Bettina,

Thank you for the reply. I check and update. but same result. Still, Twitter didn’t view the image. Can you please check and let me know?
Error – https://ibb.co/kcwkGkT
Correct – https://ibb.co/wsDh5Lp

Many Thanks
Hush

Post count: 21065
Bettina
#426412
Dec 16, 2021 at 10:23 am

Hello @hush!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 4
hush
#426486
Dec 17, 2021 at 8:31 am

Thank you @bettina. I just sent the request details.
Many Thanks
Hush

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