Twitter Social Counter not Working

Hi, I have the 3.6 version of the theme. It seems that the counter twitter does not work: http://imgur.com/bfBUIUA
I saw that they released the new version of the theme, it solves the problem?
Does update or in the next few days there will be a new update?

thanks

Just wanted to add this has become a problem for me today also with Twitter count showing zero. I upgraded the Newspaper theme to 3.7 a day or two ago.

Plugin folder says I am using version 1.3 of tagDiv Social Counter.

The social counter plugin was last updated on 25 April according to what I just downloaded via Themeoforest and it was working fine for me until today 30 April so I don’t think it makes any difference to delete and reupload?

Seems fixed!

I have the same problem

which is the solution ?

Sorry I spoke too soon – it is now not working, it might have been a caching thing that made me think it was ok.

Try going to the social counter widget in the admin area, clicking ‘save’, and see if that helps.

EDIT – it works for one viewing, then if you click refresh, the count has disappeared again, at least for me.

EDIT 2 – I am wondering if I should abandon this plugin and select flat icons from this free alternative but I don’t know if this will change anything, if the problem is how the tagDiv made Newspaper: https://wordpress.org/plugins/social-count-plus/screenshots/

• This reply was modified 12 years by london789.
• This reply was modified 12 years by london789.

Since it’s just a few of you having the issue (Works perfect on my fully updated install) then it’s very likely a plugin conflict. You can rule out the Official Facebook and Jetpack sharing plugins as I use both without any issues along side TD Social Counter. I also use Rotating Tweets within inches of the Social Counter output on every page with no issues.

Thanks – very helpful. So it’s a plugin that uses social sharing in some way that I need to isolate?

Weirdly seems to be working now…

not working yet…

Wish I could say for sure what plugin it was, but I ran into the same problem on a demo site I run. The demo runs on the same server as the live site for testing purposes and had all the same plugins activated as my live site, yet the Twitter follower count was zero while the icon and Follow button in the social counter widget went to the correct Twitter profile.

So, I deleted and reinstalled the social counter plugin – updated from 1.0 to 1.3 and no change on the erroneous count.

I then took a guess and decided to delete to a BUNCH of useless old plugins I have tested in the last six months. None were active but something made a difference. So, for lack of a better option, here’s the list of inactive plugins that I deleted…

    Author Avatars List by <a href="http://bearne.ca">Paul Bearne</a>, <a href="http://mind2.de">Benedikt Forchhammer</a> (will also delete its data)
    Authors Page by Aimbox
    Avatars by Peter Sterling
    bbPress by The bbPress Community
    Block IE6 by Eric Hamby
    CF Post Formats by crowdfavorite
    Coeur Admin Color Scheme by Titouanc
    Column-Matic by twinpictures
    Custom About Author by Little Handy Tips
    Digicution Simple Twitter Feed by Dan Perkins @ Digicution (will also delete its data)
    Fancier Author Box by ThematoSoup (will also delete its data)
    Feedweb by Feedweb
    Getty Images by gettyImages
    Gravajax Registration by Alex Cragg
    Gridster by Carsten Bach (will also delete its data)
    Meks Smart Author Widget by MeksHQ
    News Manager by dFactory
    NextScripts: Social Networks Auto-Poster by Next Scripts
    People Page by Jethin
    Recent comments widget with excerpts by Corey Salzano
    Simple Author Widget by vinoth06
    Swiftype Search by Swiftype, Inc.
    Widget Icon by dFactory
    Widgets Reloaded by Justin Tadlock
    WordPress Related Posts by Zemanta Ltd. (will also delete its data)
    WP-Cirrus by Christian Kramer & Hendrik Thole
    WP-DBManager by Lester 'GaMerZ' Chan (will also delete its data)
    WP Biographia by Gary Gale & Travis Smith (will also delete its data)
    WP Super Cache by Donncha O Caoimh (will also delete its data)

Something worked. I would guess maybe the cache plugin??? But I have no real clue. Keep in mind some of these plugins are more than 2 years old since last used so most won’t be helpful in figuring out what plugin is causing the conflict.

I’m running 3.7 with VC and WP 3.9 on this site. Never had a problem before I spotted it tonight.

Yes mine went down again but.. think I found the problem.. I deleted Zemanta plugin (it was deactivated already) and emptied page cache, no change, then deleted ShareThis (again it was deactivated already) and emptied page cache and it now seems the counter works for the time being.

Will keep an eye on it..

Thanks for your help Kronos1723.

Spoke too soon – broken again.

I have not made any changes and now it works. I still do not understand why this.

@london789 expect a solution, I think it will happen again

This is happening to me too guys

hi,
try downloading the latest version of the theme (3.7), inside it you will find the latest td-social-counter plugin, update to the latest version.

Thanks for you message.
Radu A.

Thanks – I did this, no improvement unfortunately.

The plugin links to the twitter account fine but it just shows zero. I list about 70 social counters at the moment for different organisations, each have their own sidebar, so on their pages they have their won sidebar with social counter, twitter timeline etc.

Can I send you the URL privately somehow?

I’m having the same problem london789