Unable To access tagdiv Cloud Template Library After Ativating Newspaper Theme

Posted in: Newspaper
Post count: 4
HenryJeff
#266158
Dec 9, 2018 at 7:56 pm

Hi

I am unable to access the tagdiv Cloud Template Library after activating theme with my purchase key.

How do i access it?

Post count: 4
HenryJeff
#266159
Dec 9, 2018 at 8:00 pm

Here’s the error message

https://prnt.sc/lsqryq

Post count: 4
HenryJeff
#266342
Dec 10, 2018 at 3:04 pm

Please how do I get answer to this?

Post count: 35449
Calin
#266540
Dec 11, 2018 at 10:15 am

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
https://www.screencast.com/t/ZvHNhdQI
Please increase more the wp_memory_limit

Also please make sure that your connection to the internet is good.

Thank you.

Post count: 4
HenryJeff
#266861
Dec 12, 2018 at 12:19 pm

Still having the same errors. I have increased all the settings to the required levels asked, but still can’t figure out what the problem is.

Post count: 35449
Calin
#266933
Dec 12, 2018 at 4:14 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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