Unable to Activate my Theme and Import DEMO

Posted in: Newspaper
Post count: 6

I bought the theme from themeforest but whenever i tried to activate the them, nothing happens when i click the ACTIVATE Button.
Also; the same thing applies to when am trying to import a DEMO of the theme in my dashboard

Post count: 6

Havent received response yet

Post count: 35449

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Post count: 6

I’ve already met all the requirments and confirmed from the System Status

Post count: 35449

Hi,

Please check this documentations for Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If you do not want to have a different user just add to the current one the extra key and try to activate the theme manually
https://www.screencast.com/t/y9OSLcsc
https://www.screencast.com/t/BPptwwInVr

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 6

I’ve been able to fix it.. It was caused by an incompatible plugin

Post count: 35449

Hi,

If you have other questions or problems with our theme just let us know!

Thank you!

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