Unable to actually customize theme

Posted in: Newsmag
Post count: 6

I had a previous version of this, deleted it and uploaded the recent version. However, now I go to pages and try to edit the front page (like how I used to) but nothing shows up. It just looks like the standard WordPress New Page, only this time I can’t click on anything.

Post count: 23312

Hello Jay Escobar,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.

Hope this helps!

Thanks for your understanding!

Post count: 6

Hello,

I accessed my memory limit through the wp-config.php and set the higher limit; still nothing.

I go to page to edit try the front page and I see nothing. The visual composer just doesn’t load.

Post count: 23312

Hello Jay Escobar,

Please ensure that you are using the latest version of Visual Composer which come bundled with the latest theme packet. Remove the old version and install it the latest one. If the problem is still there, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results. For more information about this, please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Post count: 6

Hello again,

Finally the issue has been fixed! Thank you very much for the recommendations and steps!

My mind can finally be at ease; thanks again!

– Jay

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newsmag’ is closed to new topics and replies.