Unable to download template – server error

Hi Team,

I am getting this error – https://snipboard.io/gG6RXk.jpg

can you please help?

thanks,
Jvalin

Hi Calin,

I have verfied all the parameters and satisfy all the requirement

Theme config
Registration key i Reset key
Theme name i Newspaper
Theme version i 10.3.6.1
Theme database version i 10.3.6.1
HTTP channel test wordpress
Installed demo i Default PRO – demo ID: default_pro | install type: full
php.ini configuration
Server software i Apache
PHP Version i 7.4.10
post_max_size i 256M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://jvalin.com
WP Site URL i https://jvalin.com
WP version i 5.5.1
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

can you please login and check

thanks,
Jvailn

• This reply was modified 5 years by Calin.