Hi Team,
Td Composer not working, Not allowing to edit any template, Could you please help on this.
Thank you
Hello,
Please let me know if you have any errors and what browser you use.
Thank you!
OS: Windows and browser: Chrome
Error 404
Error: Ooops… Error 404
Sorry, but the page you are looking for doesn’t exist.
GO TO THE HOMEPAGE
Hi,
What server do you use? Please set the permalinks to plain and check after.
Thank you!
I tried but not working
What server do you use?
Godaddy, Web Hosting Deluxe Plan i have taken, I think it is Linux
Any update
Hi,
We can take a look at this and investigate the issue. Please do a full backup to all files and databases and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
sent an email
Any update on this issue.
Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:00 PM
Thank you for understanding!
Same issue. Just a 404 page, no logs
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hello.
I can’t reach “Cloud Templates”. Gives this error “Invalid response from server endpoint.”
My .htaccess settings
<IfModule lsapi_module>
php_flag display_errors Off
php_value max_execution_time 300
php_value max_input_time 60
php_value max_input_vars 3000
php_value memory_limit 256M
php_value post_max_size 128M
php_value session.gc_maxlifetime 1440
php_value session.save_path “/var/cpanel/php/sessions/ea-php82”
php_value upload_max_filesize 128M
php_flag zlib.output_compression Off
</IfModule>
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
