When I click on “Edit Content”, I get a message below, and it doesn’t allow me to edit the content. It asks me to report the site is safe or unsafe. I report as a safe website but that I still get the same message and I still can’t edit the content. I have been getting this for sometime. Any idea what’s causing this and what I need to do?
This might not be the site you want
https://opticalinfinityinc.com/wp-admin/post.php?post_id=869&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fopticalinfinityinc.com%2F%3Fpage_id%3D869#/ is displaying unsafe content from https://opticalinfinityinc.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home1/amejapac/public_html/opticalinfinityinc/
Does this address look correct? Some potentially harmful sites could impersonate the URL or content of legitimate sites.
Hello,
Please let me know if this error appears when you edit with tagdiv Comnposer or when you try to edit a post.
What I can suggest is to update the theme to the latest version 12.5; you can do a staging for testing the update and if the problem persists; please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, if possible, disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
This is when I tried to edit the content in tagdiv composer, and when I try to edit the text in “Text with Title”. As soon as I click on the black button “Edit Content”, I get the error that I mentioned in my original post.
And, I tried to update my Newspaper to the latest version but I don’t have the tab for Update. The tabs that I have are, Welcome, Plugins, Support, Install Demos, System Status, and Theme Panel.
Is there any other way to find what version that I have and to update it to the latest version?
Hi,
You need to update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manage
Thank you!
