Unable to edit page

Posted in: Newspaper
Post count: 8
SSG
#265736
Dec 7, 2018 at 1:15 am

I started to build a ew landing page in TAGDIVcomposer, saving it as I was working… Yesterday, I got a spinning wheel whne I tried to edit the page and the composer wouldn’t open at all. Today, it opens but I am unable to edit anything. I’m getting the following error: Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
I’ve deleted WPBakery and a bunch of other plugins but am still unable to edit the page I am trying to create.

Post count: 35449
Calin
#265823
Dec 7, 2018 at 11:59 am

Hi,

Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Let me know the results.

Thank you.

Post count: 8
SSG
#265856
Dec 7, 2018 at 1:41 pm

It’s now gone back to the spinning wheel and I can’t access the TAGDIVcomposer in the edit screen at all…

Post count: 35449
Calin
#265921
Dec 7, 2018 at 4:42 pm

Hi,

Please deactivate all plugins that are non theme, and clear all cache, and try again.

If there is still a problem please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel so we can investigate it closer your setup page. Include a link to this topic in the email.

Thanks.

  • This reply was modified 7 years by Calin.
  • This reply was modified 7 years by Calin.
Post count: 8
SSG
#266118
Dec 9, 2018 at 5:09 am

Eeeeek! I did that and also updated the theme to the latest version. When I went in to update the theme plugins, it went to a blank screen and now my entire site (including the back end) is blank! https://surfsirens.online HELP!

Post count: 7909
Alin [tagDiv]
#266225
Dec 10, 2018 at 9:40 am

Replied via email!

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