Unable to install Demos

Posted in: Newspaper
Post count: 8

Hi,

While trying to install demos I get an error “500 Internal Server Error”.

– System Staus parameters are all green. (memory limit = 120M)
– Visual Composer plugin is enabled only. All other plugins are disabled.

** I was able to install successfully only the Travel demo.
http://chowcation.com

Please advise

Post count: 22421

Thanks!

I’m not sure why this occurs, but you can try these following methods:
– Switch to a different theme and then reactivate newspaper,
– Clear your cache and disable all plugins (check the panel with no plugin active),
You can also try to reinstall the theme. Make a back-up of your database and also back-up your modifications if you have any and perform a clean install via FTP: https://forum.tagdiv.com/install-via-ftp/
In rare cases files can get corrupted upon install.
If the problem is still there, then it could be a server side issue and you have to contact your hosting provider.

Thank you!

Post count: 8

Hi,

I had my hosting provider increase my php memory limit from 60MB to 128MB.
I was able to install the demos now.

Thank you
Please close this ticket.

Post count: 71

hello, nice to know that they helped you out.
I suggest you further increase the php limit to 256.
I can tell that you are on a shared hosting, so go to your cpanel and search for php.ini.

This is to further check mate such errors.

Cheers.

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