For some reason I am unable to edit or even load content with the “edit content” function.
First, I click the “Edit Content” button
And the prompt that comes up is just empty, while it should have contained the contact form 7 short code
If I write anything in the editor prompt, it does not change, and I am still stuck with the wrong short code.
Any idea how to fix this?
Many thanks in advance!
Hello,
Please let me know if you have the contact form plugin activated; if not please activate it and check after.
The shortcode/code is automatically saved in column ext or text with title.
Thank you!
Hi Anamaria, many thanks for your reply.
Yes, I have Contact Form 7 enabled on the site. The issue is, I am unable to edit ANY field with the tagdiv composer.
As you can see on the video here https://youtu.be/-5yrWCspCE0
For some reason the text is not even displayed in the editor? And as you can see, whenever I write something it is not saved.
Hope we can a solution for this
Thanks again!
Hi,
Please do a test using only tagdiv plugins, and check after.
Thank you!
It is a brand new site, so don’t really have any plugins installed. However I disabled the ones I have and the issue is still the same
Hello,
You can contact us via email to investigate the issue.
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.
Please note that we try to answer as many topics as possible (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 5:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
I would love an update on this. I am having the same issue. I was able to edit the post content font and size, background color, but I am not able to edit the “submit” button color, hover color, or font. Please advise.
Hello misschrista13,
Please provide more details about what you are referring to “but I am not able to edit the “submit” button color, hover color, or font.”
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Still facing this issue where I am unable to edit “Column text”. Just sent you an email with login info.
Thanks in advance
