Hi,
I have a valid license of Newspaper that I was using perfectly until few minutes ago but after multiple bugs on a template and having tweaked the settings too much, my website was upside-down so…
I uninstalled everything (newspaper theme + all tagdiv plugins +other plugins), delete the browser cache and want to start from scratch hoping that it will solve the problem
But now I have a bigger issue! When I want to reactivate my license, I first get the confirmation pop-up that everything is OK but when the page refreshes, I still get the red error message :
Your license of Newspaper Theme is not registered!
But my old custom template under the section “cloud templates” are still there…
It’s weird, why everything is not back to 0 as a fresh start? And most importantly, why I’m not able to register my license again?
Hello,
This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Thank you for your quick answer Anamaria
I’ve bookmarked it in case it happen again in the future
Unfortunately I was too impatient to wait your answer, I had a backup of my website from a few days ago that I used to go back in time and that fixed for now the problem…
