Unable to save in theme panel

Posted in: Newspaper
Post count: 14
Nicerightnow
#262206
Nov 15, 2018 at 3:12 am

Hello,
I have one website successfully set up using Newspaper theme, no problems.
Now I’ve set up a second website, I am unable to save the settings in Theme panel. I get the spinning wheel but it won’t save.
Regards,
Ramon

Post count: 20688
Simion C.
#262293
Nov 15, 2018 at 3:08 pm

Hi,

In most cases the issue is caused by one of the cases below.

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Post count: 40
Vickydhumale
#262302
Nov 15, 2018 at 3:47 pm

Hello Nicerightnow,

It’s a definitely a security as well as firewall kind of issue. I faced the same issue a while ago. I call my hosting supporter .They help me out in this situation very effectively.

Thanks,
Vicky

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