Unable to upload any images, of any size, or format to the page.

Posted in: Newspaper
Post count: 4
williamloco
#266559
Dec 11, 2018 at 11:07 am

Hi there,
it has been a few days that i have been trying to upload media to my magazine webpage, and to no avail.
When I try to upload a media, it says “HTTP ERROR”. I have tried all formats, all sizes, but this is a recent problem that i have been having for over a week now.
I contacted my hosting company thinking it was something wrong on their side, and we’ve tried everything.
But the issue definitely seems to be on the page side of things. They checked and said that the TagDiv plugins are causing this issue. How can I fix this as I haven’t been able to use my business page in nearly a week.
Thank you

Post count: 35449
Calin
#266660
Dec 11, 2018 at 4:25 pm

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Is possible that your settings are not set as in the requirements
https://www.screencast.com/t/a4FX71p3yH

Thank you.

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