uncached admin ajax requests – URGENT

Hi there,

We have a heavy traffic website and over the past plus week, our website has been failing and getting a 504 error. We had our server techs review it to see where the issue is and they’re saying the problem appears to be coming from

wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php

Here are some of the messages they sent me:

I’m seeing lots of uncached admin ajax requests throwing the action “[action] => td_ajax_update_views” coming from this plugin:

wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php

129:add_action(‘wp_ajax_nopriv_td_ajax_update_views’, array(‘td_ajax’, ‘on_ajax_update_views’));
130:add_action(‘wp_ajax_td_ajax_update_views’, array(‘td_ajax’, ‘on_ajax_update_views’));

Whatever that plugin is doing is hitting Apache directly without being cached and in mass.

The other message they said:

You got it, at the very minimum, have them troubleshoot why the following function:

wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php

Is throwing out all the admin ajax requests “td_ajax_update_views” in an uncached manner

Any help is greatly appreciated – even if we have to disable something in the meantime.

Thank you

Thank you for that info and help.

We talked to the server guys and they’re certain the issue is coming from TD_composer – they’re sating the plugin is overloading the apache container on the server.

We have the latest version of the theme installed and our settings as per the document.

This problem started just over a week ago… around the time of your last update – perhaps a broken plugin?

Our website is very traffic-heavy and could there be a chance we are seeing it more than others?

We added Heartbeat Control but had no luck there – will read your other article suggestions too.

Thanks!